Reference

halobet Privacy Policy for Your Account

Your account details, wallet records and device choices are explained in the halobet Privacy Policy, so you know what we collect before opening an account.

Account dataWallet recordsCookie choicesMobile access
halobet halobet Privacy Policy for Your Account
REQUEST HELP CLEARLY

Get Help With Privacy Requests

A clear support route helps when you want to ask about personal data, correct an account detail or question a wallet record. Open the account support area and include the phone number linked to your profile, the relevant date and the payment reference if your request concerns DANA, OVO, GoPay or QRIS. We use those details to locate the right record without asking you to send a password.

Team online

Data questions

Use the account support path to ask what personal data we hold, why it is used and which account step created the record. Include your registered phone number for matching.

Correction requests

If your name, phone detail or wallet reference is wrong, tell us through account support. We may ask for a verification step before changing information tied to your account.

Wallet record checks

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account query, provide the date and reference shown in your cashier history so we can trace the record.

BEHIND YOUR PRIVACY

How halobet Handles Account Data

We keep the Privacy Policy practical by linking each data category to an account action you can recognise.

Data handling

We organise account details, phone verification results, login events and wallet references by purpose. This helps us answer a specific request about your profile instead of treating every record as one unrestricted file.

Cookie choices

Cookies can remember a browser preference and help connect a returning device with the correct account path. You can clear browser cookies, though doing so may require another sign-in step.

Account security

We use phone verification and sign-in signals to reduce unauthorised access. Never send your password through support, and contact us if a login event or device choice does not look familiar.

Retention periods

We keep records for as long as needed for the stated account, payment, security or legal purpose. A wallet reference may remain after a session ends when reconciliation requires it.

Your access request

Ask what personal data is linked to your account through the support area. We may confirm your phone verification before sharing details, so another person cannot request your records.

Changing your details

Request a correction through account support and identify the field that needs changing. We will explain any verification step and whether a payment or security record must remain unchanged.

Privacy Policy Answers For Your Account

These Privacy Policy answers cover the questions we expect you to ask before opening an account or linking an Indonesian wallet. They explain device data, payment references, cookies, account access and the support path without moving away from the policy itself. If your question concerns a specific record, keep the related date and reference ready so we can respond more precisely.

It covers account details, phone verification, login events, cookies, device signals and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps connect you with the correct account and supports account security. We may use its result when checking an access request or correcting details linked to your profile.

Yes. The Privacy Policy covers payment route, reference, status and timing details needed to match DANA or QRIS activity with your account and resolve a cashier record question.

You can request access through the account support area. Include your registered phone number and complete any verification step required to prevent another person from receiving your account details.

Send a correction request through account support and identify the inaccurate field. We may verify your account first, while payment or security records may need to remain unchanged for their stated purpose.

You can clear or block cookies through your mobile or desktop browser settings. After clearing them, you may need to sign in again and repeat a browser preference step.

Open the support path inside your account and describe the privacy request, relevant date and record reference. Do not send your password; use the registered phone detail for account matching.